Shipping policy
At oriohandmade.store, we are committed to delivering your orders quickly, safely, and efficiently.
Worldwide Free Shipping
We proudly offer free shipping worldwide on all orders, with no minimum purchase required.
Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
Estimated Delivery Time
- Standard delivery: 7–10 business days
- Delivery times may vary depending on location and external factors
Shipping Confirmation & Tracking
Once your order is shipped:
- You will receive a confirmation email
- A tracking number will be provided (if available)
Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to:
- Customs clearance
- Weather conditions
- Carrier issues
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping information is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received:
- Contact us immediately at support@oriohandmade.store
- We will assist you in resolving the issue
Customs & Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.